Overview CNC Machining General Cutting Sheet Metal Processing Structural Fabrication Tube Processing Overview Bandsaw Blades Circular Saw Blades Magnets Precision Engineering Tools Small Saws & Frames Hand Tools Abrasives Markers
	Thank you for taking the time to participate in this Survey. Once you have completed all the questions, please click on the Submit button at the bottom of the page. Your responses are treated as strictly confidential information. This Survey uses a 5 point Likert scale, with 1 being Very Dissatisfied & 5 being Very Satisfied. Please answer each question in an honest manner and according to your experience and observations of First Cut's performance, in serving you or your company. Name: Company: E-mail: Phone: City:     Sales Enquiry to Order: 1 2 3 4 5 Response time to equipment enquiry Sales representative product knowledge & professionalism Updating status on order Equipment pricing Equipment / Consumable delivery Regular interaction with Sales Representatives Regular communication from First Cut regarding products & specials     Delivery: 1 2 3 4 5 Timeous delivery Professionalism of staff Product handover     Parts Enquiry to Order: 1 2 3 4 5 Response time to parts enquiry Parts availability Parts pricing Delivery time Professionalism / knowledge of staff Equipment quality Updating status on delays     Service Enquiry to Order: 1 2 3 4 5 Response time to breakdown call Response time of mechanic / technician to site Equipment reliability Updating status on repairs Quality of repairs Skill of mechanic / technician     Social Media Marketing: Yes No Would you use Facebook / Twitter for interactions with First Cut? Have you recently (within the past 3 months) visited the website at www.firstcut.co.za? Have you recently read about First Cut in the print media (newspapers, magaines, newsletters)? Have you recently read about First Cut in on-line media (e-newsletters, google, industry websites)?     Comments:     Interested in: Capital Equipment Consumables General Cutting Bandsaw Blades Sheet Metal Processing Circular Saw Blades Structural Fabrication Magnets Timber Processing Precision Engineering Tools Tube Processing Small Saws and Frames     Hand Tools     Abrasives